Privacy Policy

This Privacy Policy explains how RUMAPA (“RUMAPA,” “we,” “us,” or “our”) collects, uses, stores, and protects information when you use the RUMAPA mobile application, website, and related services.

1. Information We Collect

Depending on how you use RUMAPA, we may collect the following information:

Account information: name, email address, user identifier, profile information, profile photo, preferred language, and spoken languages.
Location information: approximate or precise location when you grant location permission, as well as locations added to listings, searches, events, services, or other content.
User content: listings, descriptions, photos, messages, conversations, comments, saved items, and other content you create or upload.
Usage information: app interactions, search queries, viewed content, favorites, feature usage, and actions performed in the service.
Technical information: device type, operating system, application version, IP address, diagnostic information, error logs, and security-related information.
AI-related content: text, search queries, listing information, and other content submitted to AI-assisted features such as search, listing creation, translation, recommendations, and content improvement.

2. How We Use Information

We may use collected information to:

create and manage user accounts;
provide listings, maps, search, messaging, events, services, and community features;
show relevant local content based on location;
process and improve AI-assisted features;
translate content and conversations;
personalize and improve the user experience;
maintain security and prevent fraud, abuse, spam, and unauthorized access;
diagnose technical problems and improve reliability;
respond to support, privacy, and account requests;
comply with legal obligations and enforce our policies.

RUMAPA does not sell personal information.

We may disclose or process information through service providers that help us operate the service, including hosting, storage, databases, artificial intelligence, translation, security, diagnostics, communications, and technical infrastructure. These providers may process information only as necessary to provide services to RUMAPA.

Content that you intentionally publish, such as listings, profile information, photos, events, services, or community posts, may be visible to other users. Messages are visible to the participants in the relevant conversation.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect users, RUMAPA, or the public.

4. Location Information

RUMAPA may request access to your approximate or precise location to provide map-based discovery, nearby results, location-aware search, and listing creation. Location access is optional unless it is required for a specific feature.

You may change location permissions at any time through your device settings.

5. Photos and Media

RUMAPA may request access to your camera or photo library when you choose to upload or capture images for a listing, profile, message, or other content. We access only the media you select or create through the application.

6. Messages and User-Generated Content

Messages and other user-generated content are processed to provide communication, moderation, security, translation, and related service functionality.

You are responsible for the content you publish or send and should not share sensitive personal information unless it is necessary and appropriate.

7. Artificial Intelligence Features

RUMAPA uses automated and artificial intelligence systems to assist with search, listing creation, categorization, translation, recommendations, content quality, and other features.

Information submitted to these features may be processed by RUMAPA systems or contracted technology providers. Do not submit confidential or highly sensitive information to AI-assisted features.

8. Data Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse. However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain security, resolve disputes, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, account status, legal requirements, and operational needs.

10. Account and Data Deletion

You may request deletion of your RUMAPA account and associated personal data through the application or through our account deletion page:

https://delete-account.rumapa.com

Some information may be retained where required by law, for fraud prevention, security, dispute resolution, or legitimate operational purposes. Information that has been anonymized or aggregated may also be retained.

11. Your Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or portability of personal information, or to object to certain processing.

You may also manage permissions such as location, camera, photos, and notifications through your device settings.

12. Children’s Privacy

RUMAPA is not intended for children under the minimum age required to independently consent to the processing of personal information in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information improperly, please contact us so that we can review and remove it where appropriate.

13. International Processing

RUMAPA may process and store information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date. Material changes may also be communicated through the application or other appropriate channels.

15. Contact Us

For privacy questions, requests, or concerns, contact:

RUMAPA
Email: support@rumapa.com